Action Leadership

Leaders play a critical role in change but organizations have both formal and informal leadership groups. Their change role has two important dimensions: first, to shape and confirm the business rationale of the change, and second, to build confidence in the new way of working.

Leadership Strategy

Stage	Objective	Change Leader “To’Dos”	What Failing Means	Response
Initiating Endings	Creating Awareness	Cascade Information to Supervisors	Failing to Let Go of Old Ways	Accept Personal Endings, Lean Forward
Transitioning from the Old to the New	Help with Endings & Comprehension	Listen, Be Patient, Note Endings	Too Much Stress, Slow Learning	Control Demands, Clarify Goals
Beginning the New Way of Working	Getting People to Act, Create Confidence,Find Bright Spots	Provide Feedback Monitor Progress	Recurrent & Classic Forms of Resistance	Manage Consequences Starting with Hassles

Leaders don’t need to say the same thing to mean the same thing. Change Consulting Associates has a variety of tools and techniques that respect key differences but at the same time mobilize and align leadership groups. These range from individual coaching to leadership team building programs. Our Manager’s Toolkit is especially useful for rebalancing or redesigning work to meet the unique needs of groups during transition periods.